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Broadband – Streamyx

What is Streamyx?

Streamyx Logo

Streamyx is Malaysia's premier broadband provider, hooking up Malaysians nationwide with the fast-paced online world.

The bandwidth provided by Streamyx gives you an unsurpassed Internet experience. Audio and video stream consistently. And you're easily kept abreast with the complex applications and heavy websites that are now in vogue.

With Streamyx broadband you'll be:

  • perpetually online
  • enjoying unlimited usage for a fixed rate, and
  • downloading data at lightning speeds of up to 4.0Mbps!

Streamyx Standard Packages

Catch up with the fast-moving world of broadband with our exciting packages. Bring the web’s rich multimedia content to life and enjoy that boost in connectivity, only with Streamyx!

Package Type Price Monthly Charge Features
Download Upload
Streamyx Basic 384k 384k 128k RM20 for 10 hrs - additional usage 5 sen/min (Without modem) - Dynamic IP
- 1 E-mail
Streamyx Basic 512k 512k 256k RM44 for 60 hrs - additional usage 1 sen/min (Without modem) - Dynamic IP
- 1 E-mail
512k 256k RM66 (Without modem)
512k 256k RM77 (With modem)
Streamyx Basic 1.0M 1.0M 384k RM88 (Without modem) - Dynamic IP
- 1 E-mail
1.0M 384k RM99 (With modem)
Streamyx Basic 2.0M 2.0M 384k RM188 (With modem) - Dynamic IP
- 1 E-mail
Streamyx Basic 4.0M 4.0M 512k RM268 (With modem) - Dynamic IP
- 1 E-mail
Streamyx SOHO 1.0M 1.0M 384k RM148 (With modem) - Dynamic IP
- 1 E-mail
Streamyx Enterprise ADSL 1.0M 1.0M 384k RM418 - 1 fixed IP
- 3 E-mails
Streamyx Enterprise SDSL 1.5M 1.5M 1.5M RM618
Streamyx Enterprise ADSL 2.0M 2.0M 384k RM688
Streamyx Corporate ADSL 1.0M 1.0M 384k RM618 - 5 fixed IPs
- 3 E-mails
Streamyx Corporate SDSL 1.5M 1.5M 1.5M RM1048
Streamyx Corporate ADSL 2.0M 2.0M 384k RM1188

Notes

  1. tmnet streamyx basic package is applicable for personal application only.
  2. Minimum subscription period is 12 months for all packages except with modem rental and other promotion packages.
  3. Service is subject to availability and technical testing.
  4. Speed of service is on best effort basis.
  5. Customer is NOT ALLOWED to change the telephone number (connecting t o tmnet streamyx) before installation of service.
  6. Customer is responsible for internal wiring, NIC card and networking.
  7. Self-installation customer is required to prepare own modem before the 7-day auto account activation.
  8. For tmnet streamyx in-a-box & without modem package:
    1. Auto account activation is 7-days from the date of registration for self-collection and 10-days for courier.
    2. RM88 installation fee is applicable only if installation assistance is required.
    3. For account activation, SMS to STXACTV<---space--->Login ID and send to 33535 three (3) days after registration. Each reply message from TM Net will be charged RM0.30 to customer’s mobile phone postpaid account or deducted from their prepaid balance. Telco SMS charges for each message sent is charged separately.
    4. The mobile number used must match the mobile number written in the registration form. Customer may use another mobile number if a personal one is not available.
    5. Streamyx in-a-box courier service charges are RM14 for Peninsular Malaysia and RM25 for Sabah/Sarawak.
  9. 1st bill received will include the following fees
    1. RM75 for activation
    2. RM88 for installation (if applicable)
    3. First and 2nd month advanced subscription fee.
  10. For account activated on every 29th, 30th or 31st, the current charges for the month will be pro-rated.
  11. If customer terminates tmnet streamyx before the end of the minimum subscription period, the customer must pay subscription fees of the remaining months and return the modem. Pre-mature termination includes relocation of premise.
  12. tmnet streamyx bill must be paid before the due date to avoid any service suspension. During suspension period, TM Net will continue to charge for the monthly subscription fee. RM10 reconnection fee will be charged upon service reactivation.

Listed below are the equipments that are required for tmnet streamyx:

What customers need to provide:
  • Telephone line - Telekom Malaysia direct fixed line only (for tmnet streamyx ADSL)
  • AC Power supply for the tmnet streamyx modem
  • Internal Wiring
  • Hubs, Routers, Server (for Networking purposes)
  • PC (with CD drive) + LAN Connection Card (NIC)
  • DSL Modems (for without modem package)

What TM Net will provide (for with modem, Enterprise & Corporate package):

  • Splitters
  • Micro Filters
  • DSL Modems


In order to work with DSL system, your PC needs the following minimum specifications:

A) For Windows OS Computers:
  • Pentium 233 or equivalent processor
  • Windows 98 and above
  • 32 MB RAM
  • 2.1GB hard disk capacity (30MB of free hard disk space)
  • LAN connection card (NIC)*
  • CD ROM Drive (for loading the modem software)

* Note: To check whether your PC is equipped with a LAN connection card (NIC), you can either go to control panel/system/hardware/device manager and check the hardware listing or check the slots on your computer for a network card.

B) For Mac OS Computers:
  • Power PC Macintosh with system 7.6.1 or later
  • 32 Mb RAM
  • 10 Mb free hard disk capacity
  • Ethernet port
  • Mac OS X version 10.1.2 above only (At present lower versions are not supported)

Important Note:
Customers must ensure that the basic equipment requirements are fulfilled before tmnet streamyx installation.

Below are the basic requirements to subscribe for the tmnet streamyx service:

  • The customer must be within 5km of the supporting tmnet streamyx TM exchange.
  • The customer must have a direct copper connection through a Telekom Malaysia fixed line. This must link the premise to the TM exchange where the DSL is available.
  • TM Home prepaid, Ezeephone, ISDN, hunting lines and the CDMA service do not support tmnet streamyx.
  • Telephone lines served with fiber connections are supported at limited areas only.

Upon any application of the tmnet streamyx service, TM Net will check that all requirements are fulfilled before the service can be provided to the customer. The applicant of the tmnet streamyx must own a telephone line. If you do not have a copper telephone line, you need to apply for one first to enjoy the service. Below are the basic arrangements at a customer's premise:

tmnet streamyx ADSL

Streamyx Requirement
Connection at customer's premise is as below:
  • Telephone Socket to POTS Splitter - RJ11
  • POTS Splitter to Telephone set - RJ11
  • POTS Splitter to RTU - RJ11
  • RTU to Hub/Customer PC - RJ45

tmnet streamyx SDSL

Streamyx Requirement
Connection at customer's premise is as below:
  • Telephone Socket direct to RTU- RJ11
  • RTU to Hub/Customer PC RJ 45
The arrangement is as follows since SDSL does not support voice.

tmnet streamyx wireless

(available at selected area only) Streamyx Requirement
Connection at customer's premise is as below:
  • radio unit (CPE) to Hub/Customer PC RJ45

Effective 25th July 2005, TM Net has introduced a SMS Service, which enables customers to check service availability by simply sending an SMS message to 33535 and you will receive a response from TM Net's online system. Finding out if your area is covered by tmnet streamyx is now just an SMS away! It’s so easy.

Each reply message from TM Net will be charged RM0.30 to the customer’s mobile phone postpaid account or deducted from their mobile phone prepaid balance. Telco SMS charges for each message sent is charged separately.

Availability: 7:00 a.m. to 8:20 p.m., daily

STEP 1

Step 1
Example:
STX 0355195560

 STEP 2

Step 2

 STEP 3

Step 3

All Streamyx applications can be applied via our partner at Internet4U.com.my.

This page was last updated on 18th January, 2010