Former Subscriber Survey Form

Please rate the products/services based on the following credentials. 10 is best, 1 is worst.

1. Main reason(s) for discontinuing your subscription (required):

 No longer need it Cannot afford it Better offer from other company Does not meet expectation Disappointed with after-sales support quality Not satisfied with the services

2. How was the uptime of your website?
 Not Applicable 1 2 3 4 5 6 7 8 9 10

3. How was the loading speed of your website?
 Not Applicable 1 2 3 4 5 6 7 8 9 10

4. Was the control panel user friendly?
 Not Applicable 1 2 3 4 5 6 7 8 9 10

5. Overall products/services satisfaction:
 1 2 3 4 5 6 7 8 9 10

6. Staff professionalism:
 1 2 3 4 5 6 7 8 9 10

7. Overall customer support satisfaction:
 1 2 3 4 5 6 7 8 9 10

8. Would you recommend others to our products/services?
 Yes No

9. What improvements could be made to the products/services to increase its value to your company?